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Custom total solutions

Every custom total solution is approached with precision and dedication, tailored to meet your unique needs and situation. From initial consultation to final implementation, our systematic approach delivers the best possible solution for achieving optimal results.

Way of working

An experience like you’re the only customer in the world

  • 1Onboarding

    We begin by developing a thorough understanding of 'what good looks like'.

  • 2Pre-sales

    In collaboration with your team we design a complete solution, with layout drawings and pricing, that meets your exact requirements.

  • 3Engineering

    Once the order is confirmed our project managers and engineers get to work, creating a detailed 3D model including all software and hardware.

  • 4Manufacturing

    Sormac machines are constructed and assembled in-house, and upon integration the complete line is tested to ensure it meets our quality standards.

  • 5Implementation

    We handle logistics for smooth delivery. After installation and commissioning, our comprehensive training ensures your team can operate the new system.

  • 6Aftercare

    Upon commissioning, our service department is ready to assist as needed. Various SLAs offer ongoing support for smooth, efficient operations.

Onboarding
Pre-sales
Engineering
Manufacturing
Implementation
Aftercare

Completely looked after

The Sormac way of working

Project Management

Our project team understands the challenges of the vegetable processing industry. Together, we ensure our solutions meet your requirements, leveraging our extensive knowledge and experience.

Our commitment to quality and attention to detail enables us to exceed your expectations.

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Projectteam meeting

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Specification verification

It's about the end result

Your solution is developed with a focus on complete peace of mind, taking into account specific wishes and needs.

Considerations include:

  • Product quality
  • Capacity
  • Efficiency
  • Cleanability

Meticulously attended to

From the outset of your order, our project manager serves as your dedicated point of contact, guiding you through every project phase. 

After commissioning your project, we offer comprehensive training for your operators to ensure efficient operation of the line. Even after completion, we remain committed to supporting you in optimizing your processes further. Our work is only finished when you are fully satisfied with the final product.

  • Upon request, trainings are repeated at the desired frequency.
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Presentation of a completed project

Deliverables

Everything you need, from a single partner

Development

  • Continuous improvement of machines
  • Development of components
  • In-house microbiological laboratory
  • Acquiring and sharing process knowledge
  • System integration

Hardware

  • Machine construction entirely in-house
  • Control cabinet design and construction
  • Integration of external machines
  • Local or EU components

Software

  • Operational software
  • HMI design
  • Process technology
  • IoT applications

Aftercare

  • Technical support
  • Spare parts
  • Inspection and maintenance
  • Operator training
  • Service level agreements
  • Carborundum service